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Articles

  • Configuring HTTPS for Knova

    Overview This article explains how to configure HTTPS for Knova Knowledge Management Application versions 8.x. You must first acquire an SSL certificate from a third-party and save in a folder on your...

  • Which MS Office Versions Are Supported by Knova?

    Overview You may want to upgrade Microsoft Office (e.g. to the latest version) and want to know if it is supported by Knova. Information Please note that only Microsoft Office 2010 and 2013 (32-bit) a...

  • SSL Certificate Expired for Knova Knowledge Central

    Overview Your SSL certificate for the Knova self-service site has expired and you want to know how to replace it with a new one. Solution Follow the steps from the article Configuring HTTPS for Knova ...

  • Fixing Tomcat Ghostcat Vulnerability for Knova

    Overview You may want to know how to upgrade Knova Tomcat to fic the Ghostcat vulnerability. Solution Download the Tomcat_upgrade package. Extract it to the following folder: <Knova_Installation_Folde...

  • Installing Knova on Windows Server 2019

    Overview Knova has been certified to work on Windows Server 2019. As of now, the installer checks for a registriy flag that needs to be changed in order to run. Steps: Make a note of the current the V...